15 Gordon M, Darbyshire D, Baker P. Non-technical skills training to enhance patient safety: a systematic review. Medical Education. 2012; 46( 11): 1042 – 1054. Available from: https:// doi. org / 10.1111 / j. 1365-2923.2012.04343. x.
16 Riesenberg LA, Leitzsch J, Little BW. Systematic review of handoff mnemonics literature. American Journal of Medical Quality. 2009; 24( 3): 196 – 204. Available from: https:// doi. org / 10.1177 / 1062860609332512.
17 Starmer AJ, Spector ND, Srivastava R, West DC, Rosenbluth G, Allen AD, et al. Changes in medical errors after implementation of a handoff program. New England Journal of Medicine. 2014; 371( 19): 1803 – 1812. Available from: https:// doi. org / 10.1056 / nejmsa1405556.
18 Starmer AJ, Sectish TC, Simon DW, Keohane C, McSweeney ME, Chung EY, et al. Rates of medical errors and preventable adverse events among hospitalized children following implementation of a resident handoff bundle. JAMA. 2013; 310( 21): 2262 – 2270. Available from: https:// doi. org / 10.1001 / jama. 2013.281961.
19 Starmer AJ, Spector ND, Srivastava R, Allen AD, Landrigan CP, Sectish TC, et al. I-PASS, a mnemonic to standardize verbal handoffs. Pediatrics. 2012; 129( 2): 201 – 204. Available from: https:// doi. org / 10.1542 / peds. 2011-2966.
20 Starmer AJ, Schnock KO, Lyons A, Hehn RS, Graham DA, Keohane C, et al. Effects of the I-PASS Nursing Handoff Bundle on communication quality and workflow. BMJ Quality & Safety. 2017; 26( 12): 949 – 957. Available from: https:// doi. org / 10.1136 / bmjqs-2016-006224.
21 Starmer A, O’ Toole J, Spector N, West D, Sectish T, Schnipper J, et al. Mentored implementation of the I-PASS handoff program in diverse clinical environments. BMJ Quality & Safety. 2016; 25( 12): 1009 – 1010. Available from: https:// doi. org / 10.1136 / bmjqs-2016- IHIabstracts. 23.
22 Starmer AJ, O’ Toole JK, Rosenbluth G, Calaman S, Balmer D, West DC, et al. Development, implementation, and dissemination of the I-PASS handoff curriculum: a multisite educational intervention to improve patient handoffs. Academic Medicine. 2014; 89( 6): 876 – 884. Available from: https:// doi. org / 10.1097 / ACM. 0000000000000264.
23 Starmer AJ, Spector ND, West DC, Srivastava R, Sectish TC, Landrigan CP, et al. Integrating research, quality improvement, and medical education for better handoffs and safer care: disseminating, adapting, and implementing the I-PASS program. Joint Commission Journal on Quality and Patient Safety. 2017; 43( 7): 319 – 329. Available from: https:// doi. org / 10.1016 / j. jcjq. 2017.04.001.
24 Shahian D. I-PASS handover system: a decade of evidence demands action. BMJ Quality & Safety. 2021; 30( 10): 769 – 774. Available from: https:// doi. org / 10.1136 / bmjqs-2021-013314.
25 Shahian DM, McEachern K, Rossi L, Chisari RG, Mort E. Largescale implementation of the I-PASS handover system at an academic medical centre. BMJ Quality & Safety. 2017; 26( 9): 760 – 770. Available from: https:// doi. org / 10.1136 / bmjqs-2016-006195.
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