So we changed it .
Waggel is more than just another pet insurance provider . At our core , we are a team of pet enthusiasts and tech innovators on a mission to redefine pet insurance while enhancing the lives of pet owners .
Why Waggel was started
The foundation of Waggel is built on an unwavering love for animals . This passion is not merely a part of our identity ; it is the very reason Waggel was created and continues to be the driving force behind our daily operations .
Every aspect of our service , from the insurance policies we offer to the monthly membership perks , the continual evolution of our technology and our interactions with customers and the wider community is guided by our commitment to providing the best possible care and service .
What we do differently from our competitors
At Waggel , we have consciously chosen to set ourselves apart from the traditional pet insurance model by focusing on simplicity , transparency and genuine value for our customers .
Some of the key ways we differentiate ourselves include :
Lifetime policies only : Unlike other UK pet insurance companies that offer a wide variety of policy types , Waggel provides a single , straightforward option : a Lifetime policy . This approach ensures that pets are covered for life without overwhelming pet owners with an array of confusing choices .
Adjustable Limits and Excess : Waggel allows pet owners to adjust their Annual Limit and Excess to align with their coverage needs and budget . With Annual Limits ranging from £ 1,000 to £ 15,000 and Excesses from £ 0 to £ 500 , pet owners can customise their policy to suit their individual circumstances . These options can also be modified during the initial days of a new policy and at each renewal , ensuring the policy evolves with the pet ' s needs .
Comprehensive dental cover : At Waggel , we recognise the importance of dental health and are one of the few pet insurance providers that offer dental treatment for both illnesses and accidents .
Personal Customer Champions : While we operate as a fully digital start-up , we understand the value of human connection . Therefore , every Waggel customer is assigned a UK-based veterinary nurse as their personal Customer Champion . These dedicated professionals are available to assist with policy-related questions , claims or any other inquiries , providing expert guidance and support tailored to the needs of each pet and owner .
Simplified claiming process : Our fully digital system eliminates the need for paperwork and lengthy claims forms , allowing pet owners to submit claims quickly and easily . We also offer real-time claims tracking , enabling pet owners to
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